Privacy Policy

Last updated: December 2025

This Privacy Policy describes how Stopover (“Stopover”, “I”, “me”) collects, uses, and protects personal information provided through this website or during consulting interactions. Stopover is based in British Columbia, Canada and complies with PIPEDA and applicable provincial privacy laws.

Information I Collect

I may collect:
• name and contact details
• email address
• organization information
• leadership assessment responses
• meeting notes
• service preferences
• website usage data (analytics & cookies)

Cookies and Analytics

This website may use cookies and analytics tools (such as Google Analytics) to:
• understand website usage
• measure traffic
• improve services

Cookies store small pieces of information in your browser. You may disable cookies in your browser settings. Analytics information is generally anonymized and does not identify individuals.

How Information Is Used

Personal information may be used to:
• respond to inquiries
• book meetings
• deliver consulting services
• send requested information
• confirm appointments
• improve services

I do not sell personal information.

Email

If you share your email, you may receive:
• consultation replies
• service information
• follow-up messages

You may unsubscribe at any time.

Payments

Some services are paid. Payment information is processed through secure third-party platforms. Stopover does not store credit card data.

Sharing Information

Information may be shared with trusted service providers (such as scheduling, invoice, or email software) only when required to deliver services. These organizations are expected to protect the information they receive.

Storage and Security

Information may be stored securely using reputable cloud-based services. Access is limited to business purposes only.

Access and Correction

You may request access to the personal information held about you and request corrections if needed. Contact me to make a request.

Changes to This Policy

This policy may be updated from time to time. The date above reflects the most recent revision.

Contact

Mark Crocker

Victoria, British Columbia, Canada

TERMS OF SERVICE

Last updated: December 2025

These Terms of Service apply to Stopover (“Stopover”, “I”, “me”). By accessing this website or engaging services, you agree to the following terms.

Nature of Services

Stopover provides consulting, coaching, facilitation, leadership assessment, and related professional services for organizations and individuals.

No Professional Guarantees

All services are advisory and educational in nature. Outcomes depend on organizational context and leadership engagement. No guarantee of specific results is provided.

Responsibility and Accuracy

Stopover provides services and content based on experience and professional judgment. Information on this site is provided for general purposes only and should not replace professional or legal advice specific to your organization.

Client Responsibility

Clients are responsible for decisions made based on Stopover guidance. Stopover is not liable for organizational decisions, implementation outcomes, or unshared context.

Payments and Cancellations

Paid services follow the terms outlined in individual agreements, proposals, or invoices. Project cancellations may be subject to fees depending on work completed.

Intellectual Property

Content, tools, leadership assessments, and materials created by Stopover remain the intellectual property of Stopover unless otherwise agreed in writing.

Website Use

You may browse this website for personal and organizational information purposes. You may not copy, distribute, modify, or publish website content without permission.

External Links

This website may contain external links. Stopover is not responsible for content or practices of third-party sites.

Governing Law

These Terms are governed by the laws of British Columbia and applicable Canadian legislation.

Contact

For questions about these Terms:

Mark Crocker

Victoria, British Columbia, Canada